The Books Insiderindependent audiobook data
Empathy in Action: How to Deliver Great Customer Experiences at Scale by Tony Bates, Dr. Natalie Petouhoff

Empathy in Action: How to Deliver Great Customer Experiences at Scale: Audiobook

According to The Books Insider's catalog data, the Empathy in Action: How to Deliver Great Customer Experiences at Scale audiobook runs 9.9 hours unabridged, narrated by Jennifer Masters (about 6.6 hours at 1.5× playback speed).

9.9listening hrs
Business & Career Developmentstore shelf
2023released
Free for new listeners

The instrument When will you finish it?

Based on 9.9 hours of listening.

Days to finish Empathy in Action: How to Deliver Great Customer Experiences at Scale at common listening paces
Your paceYou'll finish in
30 min / day20 days
1 hour / day10 days
2 hours / day5 days
1 hour / day at 1.5×7 days

Part of The Audiobook Finish-Time Calculator: the same instrument for any audiobook we measure.

What our data says

  • At 9.9 hours, it runs longer than 85% of the 5,613 Business & Career Development audiobooks in our catalog.

About as long, on the Business & Career Development shelf

616 Business & Career Development audiobooks in our catalog run within 10% of this length. The most popular on the store:

Computed from 409,794 English-language unabridged audiobooks in The Books Insider catalog (store data read November 3, 2026). Lengths are the store's own running times. Methodology.

About this listen

Empathy in Action: How to Deliver Great Customer Experiences at Scale is an audiobook by Tony Bates and Dr. Natalie Petouhoff: a 9.9-hour unabridged recording, read by Jennifer Masters, released August 5, 2023, on the Business & Career Development and Communication Skills shelves.

The listen at a glance

Length
9.9 hrs
Narrated by
Jennifer Masters
Released
August 5, 2023
Format
Unabridged audiobook
Language
English
Store shelves
Business & Career Development, Communication Skills
ISBN
9798368952185

How to listen to Empathy in Action: How to Deliver Great Customer Experiences at Scale free

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Questions listeners ask

How long is the Empathy in Action: How to Deliver Great Customer Experiences at Scale audiobook?

Empathy in Action: How to Deliver Great Customer Experiences at Scale runs 9.9 hours unabridged. At 1.5× speed that drops to roughly 6.6 hours.

Is the Empathy in Action: How to Deliver Great Customer Experiences at Scale audiobook free?

Yes, for new listeners: the trial starts you with three free audiobooks.

Who narrates Empathy in Action: How to Deliver Great Customer Experiences at Scale?

Empathy in Action: How to Deliver Great Customer Experiences at Scale is narrated by Jennifer Masters.