The Books Insiderindependent audiobook data
Keeping the Edge: Giving Customers the Service They Demand by Dick Schaaf

Keeping the Edge: Giving Customers the Service They Demand: Audiobook

According to The Books Insider's catalog data, the Keeping the Edge: Giving Customers the Service They Demand audiobook runs 11.4 hours unabridged, narrated by Glenn Birney (about 7.6 hours at 1.5× playback speed).

11.4listening hrs
Management & Leadershipstore shelf
2009released
Free for new listeners

The instrument When will you finish it?

Based on 11.4 hours of listening.

Days to finish Keeping the Edge: Giving Customers the Service They Demand at common listening paces
Your paceYou'll finish in
30 min / day23 days
1 hour / day12 days
2 hours / day6 days
1 hour / day at 1.5×8 days

Part of The Audiobook Finish-Time Calculator: the same instrument for any audiobook we measure.

What our data says

  • At 11.4 hours, it runs longer than 95% of the 6,016 Management & Leadership audiobooks in our catalog.

Computed from 409,794 English-language unabridged audiobooks in The Books Insider catalog (store data read November 3, 2026). Lengths are the store's own running times. Methodology.

About this listen

Keeping the Edge: Giving Customers the Service They Demand is an audiobook by Dick Schaaf: a 11.4-hour unabridged recording, read by Glenn Birney, released April 27, 2009, on the Management & Leadership shelf.

The listen at a glance

Length
11.4 hrs
Narrated by
Glenn Birney
Released
April 27, 2009
Format
Unabridged audiobook
Language
English
Store shelves
Management & Leadership
ISBN
9781483054452

How to listen to Keeping the Edge: Giving Customers the Service They Demand free

New members at audiobooks.com get three free audiobooks with the trial.

Separately, the store's catalog carries more than 10,000 audiobooks that are always free to stream.

Start listening free

Questions listeners ask

How long is the Keeping the Edge: Giving Customers the Service They Demand audiobook?

Keeping the Edge: Giving Customers the Service They Demand runs 11.4 hours unabridged. At 1.5× speed that drops to roughly 7.6 hours.

Is the Keeping the Edge: Giving Customers the Service They Demand audiobook free?

Yes, for new listeners: the trial starts you with three free audiobooks.

Who narrates Keeping the Edge: Giving Customers the Service They Demand?

Keeping the Edge: Giving Customers the Service They Demand is narrated by Glenn Birney.

Is Keeping the Edge: Giving Customers the Service They Demand worth listening to at 1.5× speed?

At 1.5× you'd finish in about 7.6 hours, saving 3.8 hours.