Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits: Audiobook
According to The Books Insider's catalog data, the Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits audiobook runs 8.5 hours unabridged, narrated by Mark Smeby (about 5.7 hours at 1.5× playback speed).
The instrument When will you finish it?
Based on 8.5 hours of listening.
| Your pace | You'll finish in |
|---|---|
| 30 min / day | 17 days |
| 1 hour / day | 9 days |
| 2 hours / day | 5 days |
| 1 hour / day at 1.5× | 6 days |
You'll finish in – by –
Part of The Audiobook Finish-Time Calculator: the same instrument for any audiobook we measure.
What our data says
- At 8.5 hours, it runs longer than 80% of the 6,016 Management & Leadership audiobooks in our catalog.
More narrated by Mark Smeby
Mark Smeby narrates 129 unabridged audiobooks in our catalog, 794 hours in all.
- The Daniel Dilemma: How to Stand Firm and Love Well in a Culture of Compromise
- I Still Believe
- Every Thought Captive: Calm the Mental Chaos That Keeps You Stuck, Drains Your Hope, and Holds You Back
- Hero Maker: Five Essential Practices for Leaders to Multiply Leaders
- David Wilkerson: The Cross, the Switchblade, and the Man Who Believed
About as long, on the Management & Leadership shelf
880 Management & Leadership audiobooks in our catalog run within 10% of this length. The most popular on the store:
- Extreme Ownership: How U.S. Navy SEALs Lead and Win
- Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
- Start with Why 15th Anniversary Edition: How Great Leaders Inspire Everyone to Take Action
- How to Win Friends and Influence People: Updated For the Next Generation of Leaders
- The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Computed from 409,794 English-language unabridged audiobooks in The Books Insider catalog (store data read November 3, 2026). Lengths are the store's own running times. Methodology.
About this listen
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits is an audiobook by John Goodman: a 8.5-hour unabridged recording, read by Mark Smeby, released February 5, 2019, on the Management & Leadership and Business & Career Development shelves.
The listen at a glance
- Length
- 8.5 hrs
- Narrated by
- Mark Smeby
- Released
- February 5, 2019
- Format
- Unabridged audiobook
- Language
- English
- Store shelves
- Management & Leadership, Business & Career Development
- ISBN
- 9781400215935
How to listen to Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits free
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Start listening freeQuestions listeners ask
How long is the Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits audiobook?
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits runs 8.5 hours unabridged. At 1.5× speed that drops to roughly 5.7 hours.
Is the Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits audiobook free?
Yes, for new listeners: the trial starts you with three free audiobooks.
Who narrates Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits?
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits is narrated by Mark Smeby.