What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms: Audiobook
According to The Books Insider's catalog data, the What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms audiobook runs 7.4 hours unabridged, narrated by Wayne Shepherd (about 4.9 hours at 1.5× playback speed).
The instrument When will you finish it?
Based on 7.4 hours of listening.
| Your pace | You'll finish in |
|---|---|
| 30 min / day | 15 days |
| 1 hour / day | 8 days |
| 2 hours / day | 4 days |
| 1 hour / day at 1.5× | 5 days |
You'll finish in – by –
Part of The Audiobook Finish-Time Calculator: the same instrument for any audiobook we measure.
What our data says
- At 7.4 hours, it runs longer than 68% of the 6,016 Management & Leadership audiobooks in our catalog.
More narrated by Wayne Shepherd
Wayne Shepherd narrates 60 unabridged audiobooks in our catalog, 379 hours in all.
- Experiencing God: Knowing and Doing the Will of God
- The Oz Principle: Getting Results Through Individual and Organizational Accountability
- The Birth Order Book: Why You Are the Way You Are
- Debt-Free Living: Eliminating Debt in a New Economy
- Great Day Every Day: Navigating Life's Challenges with Promise and Purpose
About as long, on the Management & Leadership shelf
1,058 Management & Leadership audiobooks in our catalog run within 10% of this length. The most popular on the store:
- How To Win Friends And Influence People
- Girl, Stop Apologizing: A Shame-Free Plan for Embracing and Achieving Your Goals
- Start with Why 15th Anniversary Edition: How Great Leaders Inspire Everyone to Take Action
- No Excuses!: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success
- The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter
Computed from 409,794 English-language unabridged audiobooks in The Books Insider catalog (store data read November 3, 2026). Lengths are the store's own running times. Methodology.
About this listen
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms is an audiobook by W. Earl Sasser Jr., James L. Heskett and Leonard A. Schlesinger: a 7.4-hour unabridged recording, read by Wayne Shepherd, released September 1, 2015, on the Management & Leadership and Business & Career Development shelves.
The listen at a glance
- Length
- 7.4 hrs
- Narrated by
- Wayne Shepherd
- Released
- September 1, 2015
- Format
- Unabridged audiobook
- Language
- English
- Store shelves
- Management & Leadership, Business & Career Development, HR & Admin
- ISBN
- 9781663745040
How to listen to What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms free
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Start listening freeQuestions listeners ask
How long is the What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms audiobook?
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms runs 7.4 hours unabridged. At 1.5× speed that drops to roughly 4.9 hours.
Is the What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms audiobook free?
Yes, for new listeners: the trial starts you with three free audiobooks.
Who narrates What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms?
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms is narrated by Wayne Shepherd.